Frequently Asked Questions

Find answers to common questions about Secret Solver products and services.

What is Secret Solver?

Secret Solver is a company that enhances TI-84 Plus calculators by adding ChatGPT functionality inside. We install a custom PCB that enables AI chat, messaging with friends, downloading games, and viewing images - all while maintaining the calculator's original functions and appearance. Our design was originally inspired by YouTuber Chromalock, which we've evolved and improved upon.

What products do you currently offer?

We currently offer the TI-84 Plus calculator with ChatGPT built in. Soon we'll be expanding our product line to include an attachment that plugs into the top of the calculator with a camera, allowing you to submit photos to AI directly from your calculator using any calculator with the link port on top.

How do I set up my Secret Solver calculator?

We have a complete setup tutorial available at secretsolver.com/setup. This guide will walk you through the entire process to get your calculator connected and running with all features enabled.

Does adding ChatGPT affect the calculator's normal functions?

No, all standard TI-84 Plus calculator functions work exactly as they would on a stock calculator. Our modifications add new capabilities without compromising any of the original functionality that you rely on for your calculations and coursework.

How does the product actually work?

The board we add has a computer with WiFi capabilities that allows it to act as a bridge to the internet for the calculator. You will need a mobile phone with a hotspot in order to use this feature. The calculator can access ChatGPT, websites like WolframAlpha, and other online resources.

What's the difference between a "New Calculator" and a "Used Calculator"?

All the Secret Solver boards are new. The calculator they go in is either used or new depending on your purchase option. All calculators are cleaned by us to ensure they are sanitary and in excellent working condition.

How do you type on the calculator?

The TI-84 has an entire alphabet built in. Just press the ALPHA key and you'll see green letters above most keys that you can type. This allows you to enter text for chatting and other functions.

I've seen a YouTube video about this - what's different about yours?

We've redesigned the boards to be more consumer friendly. Our version features a full setup from your phone, a faster chip, and doesn't require any API keys. It also has access to more AI models and websites like WolframAlpha, and we update it constantly so you'll always be getting awesome new features!

What is AI Priority?

AI Priority is like the "Fast Pass" at an amusement park. Currently, we can handle 5 people asking questions at the same time. After that, you're placed into a queue. If you purchase AI Priority for $35 (one-time purchase), you'll get boosted to the front of that line. Note: This does NOT decrease shipping times - if you need an order expedited, please contact support.

Will you be releasing a camera attachment?

Yes! We're working on a camera attachment that plugs into the top of the calculator, allowing you to submit photos to AI directly from your calculator. It will work with any calculator that has the link port on top. Keep an eye on our announcements for updates on the release timeline.

What is acphigh.com? Are they copying you?

No, acphigh.com is the same as secretsolver.com - it's another domain you can access our site through if Secret Solver is blocked on your school's network. Both domains lead to our official website.

How long does shipping take?

Our standard shipping timeframe is 5-7 business days. We aim to ship most orders within 2 business days, but this depends on current demand. For the most accurate and up-to-date information about your specific order, please use our Order Tracker.

Do you ship internationally?

Currently, we only ship within the United States. We're planning to expand shipping to Canada soon and will announce when international shipping becomes available. Sign up for our newsletter to be notified when we begin shipping to your country.

How do I track my order?

You can track your order using our Order Tracker. Simply enter your order number and email address. Tracking information will also be sent to your email once your order ships.

Can I expedite my order?

Yes, we can expedite your order if there are available spots. Expediting pricing varies based on our current order volume, so please contact our support team to get a quote and check availability for expedited processing.

What payment methods do you accept?

We accept PayPal and all major credit and debit cards. We currently do not accept gift cards, cryptocurrency, or other alternative payment methods. All transactions are secure and encrypted.

Is my payment information secure?

Yes, we use industry-standard encryption and secure payment processors to ensure your payment information is protected. We never store full credit card details on our servers. Our checkout process is fully compliant with PCI DSS (Payment Card Industry Data Security Standard).

My calculator isn't downloading the launcher. What should I do?

First, try changing your batteries as low battery power can affect the download process. If you're still having issues after replacing the batteries, please contact our support team through email, phone, text, or join our Discord community for personalized assistance.

How do I update my Secret Solver calculator?

Your Secret Solver calculator will check for updates automatically when connected to Wi-Fi. If an update is available, you'll be prompted to install it. You can also manually check for updates through the settings menu in the launcher interface.

Can I install the AI module myself?

If you have experience soldering and want to assume the responsibility and risks involved, you can contact our support team and we'll send you an AI module and wires for $49.99 (plus applicable taxes and shipping). Please note that we won't be able to offer much support if anything goes wrong, and you won't be eligible for a warranty.

What calculator port do I need for the "Provide Your Own Calculator" option?

Your calculator must have the link port on top for us to install our AI module. We cannot work on calculators without this port. This requirement is also stated in the compatibility section on our website when selecting the "Provide Your Own Calculator" option.

Who is Mark?

Mark is our AI support bot! You can interact with him on our Discord server. While he's still learning about Secret Solver, we're continuously improving his knowledge base to help answer questions more effectively.

Where can I find additional resources and support?

Our setup guide is available at secretsolver.com/setup. For additional support, you can contact us via email at [email protected], phone at (520) 866-0008, or join our Discord community where our team and other users can help with any questions.

Still have questions?

We're here to help! Contact our support team for personalized assistance.

Email Support Join Discord (520) 866-0008
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